We will soon be carrying out a survey to find out what service users think about their care. This is part of a national programme to improve quality of care and service users’ experience.
After the success of last year’s digital photo competition, we would like to invite you to take part in this year competition to support World Mental Health Day on 10 October 2020.
We urgently need your support to provide the best possible care for our patients and to support our staff particularly at this time of unprecedented pressure on the NHS.
Estates Modernisation Programme latest
Get up to speed on the latest developments from the Trust’s Estate Modernisation Programme (EMP) as works progress on new facilities that will help support our staff to continue to deliver outstanding care to patients for generations to come
Following final approval in early 2020, and a brief pause in April as adjustments were made to accommodate new health and safety guidance, work on the Trust’s Estate Modernisation Programme has progressed at pace over the summer.
New structures are sprouting up at Springfield and various areas of the grounds are being secured to make way for modern inpatient facilities that are fit for purpose; giving people the best chance to recover in the best environment. The new facilities will support staff to deliver outstanding care and will be sustainable for the NHS for generations to come.
We also welcome Ian Garlington as the Trust's new Integrated Programme Director.
To find out more information on our plan to invest in new mental health services please contact us using the details below.
Post: Estate Modernisation Programme, Newton Building 3, Entrance 2 Ground Floor, Springfield University Hospital, 61 Glenburnie Road, London SW17 7DJ
We are a forward thinking organisation that really cares for our staff, patients and community.
Our Trust is on a journey from good to excellent and our staff survey results improve each year. In addition, in 2015 we were voted one of the top 100 places to work in healthcare in the UK.
Our Trust headquarters are in the impressive grounds of Springfield University Hospital in Tooting but we also provide services in many other community locations throughout London and the south east.
Over 2000 staff work with us, providing a wide range of care and services across five boroughs and multiple community and hospital sites.
We recognise that they are the cornerstone of the organisation, responsible for delivering the very quality and excellence we promise.
We make sure that our staff are supported with clear roles and responsibilities; fair workloads; fair pay and conditions; and strong education and training is right at the heart of our mission.
All our staff embody our values: they are compassionate, open, respectful, consistent and team-oriented.
That’s why we invest in our people.
The NHS Constitution includes a duty “not to discriminate against patients or staff and to adhere to equal opportunities and equality and human rights legislation”.
The Equality Act 2010 replaced previous anti-discrimination laws. It harmonised equality legislation, simplifying and strengthening the law to protect individuals from unfair treatment.
The Act extended protection against discrimination to nine ‘protected characteristics; age, disability, race, sex, sexual orientation, gender reassignment, pregnancy and maternity, religion or belief, and marriage and civil partnerships'.
As a Trust we want to be an organisation where:
When we do this well we have the benefit of improved access to services and experience as well as better health outcomes for our patients.
Celebrating the diversity of our workforce ensures that we have a representative, supported and well-led organisation free from harassment, bullying or victimisation.
We have to publish information to demonstrate compliance with the general equality duties and publish specific and measurable equality objectives.
The Equality and Diversity Steering Group which is accountable to the Trust Board, is chaired by the Trust Chairman and the Executive Equality and Diversity Lead, the Trust Medical Director, who is supported by the Assoc. Director Employee Engagement and Diversity manager.
Our highest priority is to improve the quality of the services we provide for our patients. Our aim is to serve the mental health needs of everyone living and working across our many diverse communities.
We continually monitor our performance in relation to our finances, governance, safety and quality of services. We carry out a range of surveys and consultations to enable feedback from patients, carers and those interested in mental health to influence its development. We have a robust performance management framework and quality improvement strategy in place.
From board level to frontline services we monitor:
These are reviewed monthly by the Board, and across the Trust, including external scrutiny by our commissioners and care forums. This has helped to improve the quality of services. The Trust's performance is monitored by the Department of Health and local commissioners. The quality and safety of our services are monitored by the national regulator for health and social care the Care Quality Commission.
We have published our five year strategy, you can see it below.
Every year we publish a Quality Account. This important document sets out how we continue to improve the quality of the services we provide.