Recite Me

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Coronavirus: Wash hands, cover face, make space…. Find our Covid-19 information and updates here.

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    Coronavirus (COVID-19): Information for patients and visitors

    You can find up to date information on Trust services as well as NHS advice and guidance and links to other national and local support resources. 

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    Vaccines safety 

    We understand that there is a lot of anxiety around the safety of the vaccines. The coronavirus (COVID-19) vaccines are safe and effective. They will give you the best protection against coronavirus. 

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    South London Listens: new community survey launched

    A new community survey has just been launched as part of South London Listens to help find the solutions to the impact Covid-19 has had on the mental health of our communities.

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    NHS is still here for you 

    We continue to see patients at all our sites, as well as in their homes, and have a number of measures in place to ensure our sites are Covid secure, including the wearing of face masks and coverings, deep cleaning, one-way signage and cleaning stations.

about us

Trust Board

The Board leads the Trust and provides a framework of governance, within which high-quality mental health and social care services are delivered across south west London and beyond.

The Board is made up of a chairman, non-executive directors, the chief executive and executive directors.  Day-to-day management is carried out by the chief executive, supported by the executive directors and other senior managers.

Responsibilities of the Trust Board

  • Adding value to the organisation:  The Board is collectively responsible for promoting the success of the organisation by directing and supervising its affairs.
  • Providing leadership and control:  Provide active leadership of the organisation within a framework of prudent and effective controls, which enable risk to be assessed and managed.
  • Planning ahead:  Setting our strategic aims, providing the necessary financial and human resources for the organisation to meet its objectives, and review management performance.
  • Setting and embodying our values:  Ensure our obligations to patients, the local community and the Secretary of State are understood and met.

There are statutory obligations such as health and safety that board members must meet. Each director has a role in ensuring the probity of the organisation's activities and helping it achieve its objectives in the best interest of patients and the wider public.

The Code of Conduct contains the rules and behaviours by which the Board collectively and individually, carries out the Trust's business pdf (74 KB)

before you start

Working here

We are a forward thinking organisation that really cares for our staff, patients and community.

Our Trust is on a journey from good to excellent and our staff survey results improve each year. In addition, in 2015 we were voted one of the top 100 places to work in healthcare in the UK.

Our Trust headquarters are in the impressive grounds of Springfield University Hospital in Tooting but we also provide services in many other community locations throughout London and the south east.

Over 2000 staff work with us, providing a wide range of care and services across five boroughs and multiple community and hospital sites. 

We recognise that they are the cornerstone of the organisation, responsible for delivering the very quality and excellence we promise.

We make sure that our staff are supported with clear roles and responsibilities; fair workloads; fair pay and conditions; and strong education and training is right at the heart of our mission.

All our staff embody our values: they are compassionate, open, respectful, consistent and team-oriented.

That’s why we invest in our people.

 

 

about us

Equality and diversity

The NHS Constitution includes a duty “not to discriminate against patients or staff and to adhere to equal opportunities and equality and human rights legislation”.

The Equality Act 2010 replaced previous anti-discrimination laws. It harmonised equality legislation, simplifying and strengthening the law to protect individuals from unfair treatment.

The Act extended protection against discrimination to nine ‘protected characteristics; age, disability, race, sex, sexual orientation, gender reassignment, pregnancy and maternity, religion or belief, and marriage and civil partnerships'.

 As a Trust we want to be an organisation where:

  • Patients choose to be treated
  • Our staff want to train, work and progress in their careers
  • The communities we serve want to engage with us.

When we do this well we have the benefit of improved access to services and experience as well as better health outcomes for our patients.

Celebrating the diversity of our workforce ensures that we have a representative, supported and well-led organisation free from harassment, bullying or victimisation.

The Trust is signed up to be a Mindful Employer, is a member of Stonewall’s Diversity champion programme and an ENEI  Corporate member. We are also a Disability Confident employer.

We have to publish information to demonstrate compliance with the general equality duties and publish specific and measurable equality objectives.

What we do

The Equality and Diversity Steering Group which is accountable to the Trust Board, is chaired by the Trust Chairman and the Executive Equality and Diversity Lead,  the Trust Medical Director, who is supported by the Assoc. Director Employee Engagement  and Diversity manager.

Performance and Governance

Quality and performance 

Our highest priority is to improve the quality of the services we provide for our patients. Our aim is to serve the mental health needs of everyone living and working across our many diverse communities

We continually monitor our performance in relation to our finances, governance, safety and quality of services. We carry out a range of surveys and consultations to enable feedback from patients, carers and those interested in mental health to influence its development. We have a robust performance management framework and quality improvement strategy in place.

From board level to frontline services we monitor:

  • Service access: fair and responsive
  • Clinical service quality: effective, personalised and safe
  • Treatment outcomes
  • Locally accountable: patients, carer, staff satisfaction and confidence
  • Corporate services: governance, human resources, finance and information

These are reviewed monthly by the Board, and across the Trust, including external scrutiny by our commissioners and care forums. This has helped to improve the quality of services. The Trust's performance is monitored by the Department of Health and local commissioners. The quality and safety of our services are monitored by the national regulator for health and social care the Care Quality Commission.

We have published our five year strategy, you can see it below. 

Quality Accounts

Every year we publish a Quality Account. This important document sets out how we continue to improve the quality of the services we provide. 

 

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