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Coronavirus: Wash hands, cover face, make space…. Find our Covid-19 information and updates here.

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    Coronavirus (COVID-19): Information for patients and visitors

    You can find up to date information on Trust services as well as NHS advice and guidance and links to other national and local support resources. 

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    Community mental health survey

    We will soon be carrying out a survey to find out what service users think about their care. This is part of a national programme to improve quality of care and service users’ experience.

    Find out more

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    Major listening campaign to support people’s mental health launches

    The South London Mental Health and Community Partnership, together with our partners including local authorities and community organisations, have launched a major listening campaign to support and protect people's mental health following Covid-19.

    Find out more

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    NHS is still here for you 

    We continue to see patients at all our sites, as well as in their homes, and have a number of measures in place to ensure our sites are Covid secure, including the wearing of face masks and coverings, deep cleaning, one-way signage and cleaning stations.

Support for carers

Support for carers

There are lots of organisations, both nationally and locally who are able to support carers.

Recovery for Friends, Families and Partners

Friends, families and partners of people living with mental health difficulties go through their own challenges. These four stand-alone sessions offer be a safe space to explore and learn in a group about your needs and strengths and learn skills to make the best of life. All sessions take place at the Recovery college, Springfield Hospital. We recommend that you book a place on all 4 sessions if you can but these are designed  to be individual sessions as well. Find out more here 

Local support

National Support

Transforming our Services

National Deaf Services

National Deaf Services provides a range of comprehensive mental health services for Deaf adults, children and their families.

We are committed to:

  • the employment of deaf service users and carer involvement in all aspects of care

  • respect and promotion of Deaf culture and language.

Deaf Adult services

We provide assessment, treatment and interventions for a full range of mental illnesses, behavioural and psychological problems in adults with severe to profound hearing loss.  We also work with Deaf people with visual impairment.

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About the Deaf Adult service

Adult Deaf Services provides:
  • 16-bed inpatient unit
  • psychological therapies and assessment
  • multi-disciplinary community team
  • assertive outreach community support (London only).

We provide assessment, treatment and interventions for a full range of mental illness, behavioural and psychological problems in adult with severe to profound hearing loss. We also work with deaf people with visual impairment.

Using psychosocial interventions and promoting recovery and social inclusion, we encourage user and carer involvement in creating care packages.

The team consists of:
  • adult psychiatrists
  • learning disability psychiatrist
  • mental health and learning disability nurses
  • occupational therapists
  • speech and language therapist
  • social workers
  • psychoanalytic psychotherapists
  • clinical and counselling psychologists
  • community mental health nurses
  • outreach workers (clinical case managers)
  • Deaf community support workers
  • admin and secretarial staff.

Funding
All patients are funded by NHS England.

Referring to Deaf Adult services

Deaf Adult Community Services (DACT)
We accept referrals from local mental health teams and can then arrange joint assessment or other input.

For everyone else (e.g. GPs, social workers, family, carers, prospective service users) - you can contact our Helpline in working hours for general advice on how to get help. Our Helpline is staffed by an experienced clinician Mon to Fri 9am-4pm excluding bank holidays.

Helpline: 020 3513 4646
Minicom: 020 3513 4677
Text: 07766 257 846
Email: deafadultservices@swlstg-tr.nhs.uk
Fax: 020 3513 5629

Please note that we cannot respond to urgent or crisis situations. In such cases people will need to access their GP, A&E or local emergency services.

Deaf Adult Psychological Therapy
We offer psychological therapy for Deaf adults - including CBT, CAT (cognitive analytic therapy), DIT (dynamic interpersonal therapy), MBT (mentalisation based therapy), psychodynamic therapy and integrative counselling. We offer these therapies at Springfield Hospital or at one of our satellites clinics in Maidstone, Canterbury and Bromley.

We accept referrals from GPs and please note that funding agreement will be required.

Helpline: 020 3513 4646
Minicom: 020 3513 4677
Text: 07766 257 846
Email: deafadultservices@swlstg-tr.nhs.uk
Fax: 020 3513 5629

Please note that we cannot respond to urgent or crisis situations. In such cases people will need to access their GP, A&E or local emergency services.

Deaf Adult Inpatient Services (Bluebell Ward)
Referrals to our inpatient service at Springfield hospital are accepted from GPs or other health professionals and from the voluntary sector/non-statutory organisations.

Referrals forms can be found at the bottom of the page

Contact our Deaf Adult Services

Inpatient services (Bluebell Ward)
Morrison (Building 9, entrance 3)
Springfield Hospital,
61 Glenburnie Road,
Tooting
London SW17 7DJ
Tel: 020 3513 4640
Fax: 020 3513 4643
Mobile: 07789 501 491
Email: adultdeafinpatientservicebluebell@swlstg.nhs.uk

Deaf Adult Community Team (DACT)
Newton (Building 2 entrance 1),
Springfield Hospital,
61 Glenburnie Road,
Tooting,
London, SW17 7DJ
Tel: 0203 513 4646
Text: 0203 513 4677
Fax: 0203 513 5629
SMS: 07766 257 846
Email: deafadultservices@swlstg-tr.nhs.uk

National Deaf Child and Adolescent Mental Health Services (CAMHS)

We offer assessment and treatment for Deaf children and Deaf young people under the age of 18 with emotional, behavioural and mental health problems, working with their families.

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About Deaf CAMHS

We offer assessment and treatment for Deaf children and Deaf young people under the age of 18 with emotional, behavioural and mental health problems, working with their families.

The team sees children with a wide range of problems from fears and worries to difficult and challenging behaviour. The team uses a wide range of therapeutic interventions including family work, counselling, psychotherapy, behavioural and medical treatments.

The team consists of:

  • Child and adolescent psychiatrists
  • Mental health nurses and clinical nurse specialist
  • Occupational therapists
  • Speech and language therapist
  • Social workers
  • Family therapists
  • Deaf family support workers
  • Clinical and counselling psychologists
  • Community teams in London, Kent and Cambridge
  • Specialist Mental Health Practitioner
  • School teachers and support staff
  • Admin and secretarial staff

Working closely with families, schools and local children and adolescent mental health services, CAMHS provides:

  • 6-bed inpatient unit in London
  • Psychological therapies and assessment
  • Family therapy
  • Outreach service in London, Kent and Cambridge

Please note that due to the large area we cover we are unable to respond to emergencies. If your child needs urgent or emergency mental health care, please either contact your GP or take them to your local A&E. Once there, a Doctor can request an urgent mental health risk assessment from the local CAMHS Service. If you need a qualified BSL/English interpreter please make them aware when you register.

Referring to Deaf CAMHS

National Deaf CAMHS - Inpatient Service (Corner House)
Corner House is a six-bed national specialist assessment and treatment unit for deaf children and adolescents aged between 8 and 18, with severe complex emotional and psychological problems.

Referrals can be made by a range of services including CAMHS, paediatricians, audiologists, social services, schools, GP's and national deaf outreach service.

We encourage telephone contact to discuss potential referrals. Following this a referral form is completed and sent via post / fax or secure e-mail to the unit.

The unit is commissioned by NHS England and referrals are accepted from within the UK. For referrals outside England funding will need to be agreed with the local team prior to admission.

National Deaf CAMHS - Community and outpatient service (London)
Children can be referred by anyone who has contact with the child, such as a teacher, social worker, GP or the parents themselves.

However, a referral can only be made if the parent or guardian is fully aware of the referral and has given their consent.

We encourage telephone contact to discuss potential referrals.

Following this a referral form is completed and sent to the address at the top of the form

National Deaf CAMHS - Community and outpatient service (Cambridge/East of England)
Children can be referred by anyone who has contact with the child, such as a teacher, social worker, GP or the parents themselves.

However, a referral can only be made if the parent or guardian is fully aware of the referral and has given their consent.

We encourage telephone contact to discuss potential referrals. Following this a referral form is completed and sent to the address at the top of the form

National Deaf CAMHS - Community and outpatient service (Kent)
Children can be referred by anyone who has contact with the child, such as a teacher, social worker or GP. However, a referral can only be made if the parent or guardian is fully aware of the referral and has given their consent. We encourage telephone contact to discuss potential referrals. Following this a referral form is completed and sent to the address at the top of the form

Referrals forms can be found at the bottom of the page

Contact our Deaf CAMHS

Corner House National Deaf CAMHS

Newton (Building 5, entrance 5)
Springfield Hospital,
61 Glenburnie Road,
London SW17 7DJ
Tel: 020 3513 6860
Fax: 020 3513 6689
Text: 020 3513 6909
SMS: 07595 414 692
Email: cornerhouse@swlstg.nhs.uk

National Deaf CAMHS - London

Springfield Hospital,
61 Glenburnie Road,
London SW17 7DJ
Tel: 0203 513 6925
Text: 020 3513 6950
Fax: 020 3513 6461
SMS: 07879 420 453
Email: ndcamhs@swlstg.nhs.uk

National Deaf CAMHS - Cambridge/East of England

National Deaf CAMHS Cambridge
Bottisham Medical Practice,
Tunbridge Lane,
Bottisham,
Cambridge,
CB25 9DU
Tel: 01223 813616
Mobile / Text: 07903 944 695
Fax: 0203 513 4458
Email: heroncourt@swlstg.nhs.uk

National Deaf CAMHS - Kent/South Coast

The Heathside Centre
Heather Road
Coxheath
Maidstone
Kent, ME17 4AH
Tel: 01622 741881
Fax: 020 3513 4459
SMS: 07912 072 078
Email: heathside@swlstg.nhs.uk

Community Mental Health Survey

Community mental health survey

The community mental health survey is conducted every year by CQC. It represents the experiences of over 13,000 people who received specialist care or treatment for a mental health condition in 55 NHS trusts in England during a specified time each year.

Tell us what you think. Community Mental Health Survey 2021

We will soon be carrying out a survey to find out what service users think about their care. This is part of a national programme to improve quality of care and service users’ experiences.

Your views are important to us. Taking part in the survey is voluntary and all answersare confidential.If you are selected to take part, your contact details (name and postal address) will be used by researchers to carry out the survey.

If you do not want to take part, or have any questions about the survey please let us know:

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Feedback Live!

Patients, staff and carers worked with us to develop our survey system to help us capture your valuable feedback, though our new Feedback Live! system* 

These surveys let people who use our services tell us about their experiences.

The surveys are anonymous, so service users can have confidence their feedback will be confidential.

This feedback is used by our services to see what is working well and what improvements could be made

These new surveys are available on touch screen monitors, tablets and via the internet that is accessible in our wards and departments, but also from our service users home using the below web address.

https://feedback.swlstg.nhs.uk/  

*Previously referred to as Real Time Feedback (RTF)

 

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