Recite Me

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Community Transformation

Over the coming years, the Trust’s Integrated Programme is bringing forward new investment and innovations.

Improving our services to provide high quality care for people across South West London is a key part of our overall mission Making Life Better Together.

We embarked on a transformation programme for adult community mental health services in September 2019; in line with the NHS Long Term Plan,  recognising that a new integrated and flexible delivery model is required to help meet current and future service user needs.

The NHS Long Term Plan (LTP) prioritises community-based care and recently transformation funding was announced to support the transformation of adult community mental health services over three years (2021/22 – 2023/24).

Why do we need Community Transformation?

We know that our current clinical pathways can be inconsistent and fragmented in the way they deliver services.

The overarching purpose of this programme is to make both community and inpatient services work together so that patients get the right care and support as they need it. By ensuring everyone is offered core care and treatment options, choice and flexibility, we can really make life better for our service users and carers.

These ambitions will be supported by investment into mental health under the NHS Long Term Plan.

Making it happen

The Trust has worked closely with colleagues and partner organisations across the South West London Integrated Care System to successfully bid for new funding that was announced to support transformation of adult community mental health services over three years (2021/22 – 2023/24).

For Year one the Trust was successful in receiving £2.8m which will be invested in community adult mental health services in 2021/22 with additional amounts available for future years.

The proposed new model of community adult mental health delivery will:

  • Focus on supporting individuals with serious mental illness and within this group specifically also strengthen support and care for individuals (1) with an eating disorder, (2) with a diagnosis of personality disorder or (3) requiring mental health rehabilitation
  • Be organised around and/ or integrated with wider partners including Primary Care Networks and primary care, voluntary and community sector provision and local authority provision.
  • Be co-produced and include both clinical delivery and provision by voluntary and community sector organisations
  • Remove barriers between primary and secondary care.
  • Optimise data sharing
  • Recognise and impact on the social determinants of health and non-clinical needs
  • Reduce waiting times, addresses inequalities and support transition.

Our next steps

The proposed model will be piloted in Sutton in 2021/22 and then reviewed and adapted as needed.

Placed based design and delivery groups will commence in Kingston, Merton, Richmond, and Wandsworth over the next 18 months and work carried out in each borough to ensure new models of care meet the needs of our local populations.

We look forward to working with partners and organisations across our communities as we bring forward this innovative new programme.

For any questions about Community Transformation at SWLSTG please contact us at MHTP@swlstg.nhs.uk

 

Community Rehabilitation

The Trust’s Clinical Transformation Programme comprises of several workstreams, one of which focusses on Specialist Services Redesign (SSR). There are two current transformational projects within the SSR workstream; rehab services transformation and eating disorders services transformation.

The aims of the rehab services transformation are to:

  • Review SWLSTG current rehabilitation pathway provision
  • Redesign and develop an enhanced SWLSTG rehab pathway to ensure that i) the rehab services are recovery focussed with a clear understanding of what this means and ii) services deliver high quality care, in the least restrictive environment possible, which is integrated with newly developed community rehab services
  • Define elements of admission to rehab inpatient units in collaboration with the South London Partnership Complex Care Programme (SLP CCP) and ensure standardised operational processes are aligned with the redesign of the SWLSTG rehab pathway.

Work will involve learning from other trusts’ pathways, developing a community rehab team and linking this into the Community Transformation Programme, reviewing SWLSTG procedures and ways of working, standardising rehabilitation interventions offered based on service (high dependency unit, community rehab unity, community offer) and ensuring a clear and robust new rehab pathway is put in place.

To date, the rehab transformation team have worked with service line and SLP colleagues to map out the current “as is” pathway, identifying where there are gaps and issues across the pathway and with the pathway processes. Several workshops have been held with the ward consultants, ward managers, and partners from SLP CCP team, with the third and final workshop on 3rd December 2021. The first two workshops have focused on the development of the new community rehab team and the role of the SLP, and how these interface with our inpatient services. There has also been discussion on current issues and how we can work to overcome these challenges.

Work is also continuing on understanding demand and capacity related to rehabilitation provision across SLP and within SWLSTG. Work continues into establishing bed optimisation numbers, skill mix and establishment, and estates. A working group is being set up to continue work on this.

Support for carers

Support for carers

There are lots of organisations, both nationally and locally who are able to support carers.

Recovery for Friends, Families and Partners

Friends, families and partners of people living with mental health difficulties go through their own challenges. These four stand-alone sessions offer be a safe space to explore and learn in a group about your needs and strengths and learn skills to make the best of life. All sessions take place at the Recovery college, Springfield Hospital. We recommend that you book a place on all 4 sessions if you can but these are designed  to be individual sessions as well. Find out more here 

Local support

National Support

Transforming our Services

National Deaf Services

National Deaf Services provides a range of comprehensive mental health services for Deaf adults, children and their families.

We are committed to:

  • the employment of deaf service users and carer involvement in all aspects of care

  • respect and promotion of Deaf culture and language.

Deaf Adult services

We provide assessment, treatment and interventions for a full range of mental illnesses, behavioural and psychological problems in adults with severe to profound hearing loss.  We also work with Deaf people with visual impairment.

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About the Deaf Adult service

Adult Deaf Services provides:
  • 16-bed inpatient unit
  • psychological therapies and assessment
  • multi-disciplinary community team
  • assertive outreach community support (London only).

We provide assessment, treatment and interventions for a full range of mental illness, behavioural and psychological problems in adult with severe to profound hearing loss. We also work with deaf people with visual impairment.

Using psychosocial interventions and promoting recovery and social inclusion, we encourage user and carer involvement in creating care packages.

The team consists of:
  • adult psychiatrists
  • learning disability psychiatrist
  • mental health and learning disability nurses
  • occupational therapists
  • speech and language therapist
  • social workers
  • psychoanalytic psychotherapists
  • clinical and counselling psychologists
  • community mental health nurses
  • outreach workers (clinical case managers)
  • Deaf community support workers
  • admin and secretarial staff.

Funding
All patients are funded by NHS England.

Referring to Deaf Adult services

Deaf Adult Community Services (DACT)
We accept referrals from local mental health teams and can then arrange joint assessment or other input.

For everyone else (e.g. GPs, social workers, family, carers, prospective service users) - you can contact our Helpline in working hours for general advice on how to get help. Our Helpline is staffed by an experienced clinician Mon to Fri 9am-4pm excluding bank holidays.

Switchboard: 0203 513 5000
Office number: 0203 513 4646
SMS: 079 7619 3229
Email: deafadultservices@swlstg.nhs.uk

Please note that we cannot respond to urgent or crisis situations. In such cases people will need to access their GP, A&E or local emergency services.

Deaf Adult Psychological Therapy
We offer psychological therapy for Deaf adults - including CBT, CAT (cognitive analytic therapy), DIT (dynamic interpersonal therapy), MBT (mentalisation based therapy), psychodynamic therapy and integrative counselling. We offer these therapies at Springfield Hospital or at one of our satellites clinics in Maidstone, Canterbury and Bromley.

We accept referrals from GPs and please note that funding agreement will be required.

Mental Health Crisis Line 0800 028 8000
Office number: 020 3513 4646
Text: 07976193229
Email: deafadultservices@swlstg.nhs.uk

Please note that we cannot respond to urgent or crisis situations. In such cases people will need to access their GP, A&E or local emergency services.

Deaf Adult Inpatient Services (Bluebell Ward)
Referrals to our inpatient service at Springfield hospital are accepted from GPs or other health professionals and from the voluntary sector/non-statutory organisations.

Referrals forms can be found at the bottom of the page

Contact our Deaf Adult Services

Inpatient services (Bluebell Ward)
Morrison (Building 9, entrance 3)
Springfield Hospital,
61 Glenburnie Road,
Tooting
London SW17 7DJ
Tel: 020 3513 4640
Fax: 020 3513 4643
Mobile: 07789 501 491
Email: adultdeafinpatientservicebluebell@swlstg.nhs.uk

Deaf Adult Community Team (DACT)
Newton (Building 2 entrance 1),
Springfield Hospital,
61 Glenburnie Road,
Tooting,
London, SW17 7DJ
Tel: 0203 513 4646
SMS: 07976193229
Email: deafadultservices@swlstg.nhs.uk
Deaf Adult Community Services is not an Emergency Service. After 5pm you call the 24/7 Mental Health Support Line - 0800 028 8000. The line offers emotional support & advice. If you are Deaf and are a BSL user, you can call the Mental Health Support line using Sign Live Video Relay Service (VRS). On computer go to http://signlive.co.uk/login/ and register using Facebook, Google or email. On phone, IPAD or tablet download SignLive's app for free & register. In an emergency please contact - NHS 111 for advice, or GP, or attend local A&E department.

National Deaf Child and Adolescent Mental Health Services (CAMHS)

We offer assessment and treatment for Deaf children and Deaf young people under the age of 18 with emotional, behavioural and mental health problems, working with their families.

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About Deaf CAMHS

We offer assessment and treatment for Deaf children and Deaf young people under the age of 18 with emotional, behavioural and mental health problems, working with their families.

The team sees children with a wide range of problems from fears and worries to difficult and challenging behaviour. The team uses a wide range of therapeutic interventions including family work, counselling, psychotherapy, behavioural and medical treatments.

The team consists of:

  • Child and adolescent psychiatrists
  • Mental health nurses and clinical nurse specialist
  • Occupational therapists
  • Speech and language therapist
  • Social workers
  • Family therapists
  • Deaf family support workers
  • Clinical and counselling psychologists
  • Community teams in London, Kent and Cambridge
  • Specialist Mental Health Practitioner
  • School teachers and support staff
  • Admin and secretarial staff

Working closely with families, schools and local children and adolescent mental health services, CAMHS provides:

  • 6-bed inpatient unit in London
  • Psychological therapies and assessment
  • Family therapy
  • Outreach service in London, Kent and Cambridge

Please note that due to the large area we cover we are unable to respond to emergencies. If your child needs urgent or emergency mental health care, please either contact your GP or take them to your local A&E. Once there, a Doctor can request an urgent mental health risk assessment from the local CAMHS Service. If you need a qualified BSL/English interpreter please make them aware when you register.

Referring to Deaf CAMHS

National Deaf CAMHS - Inpatient Service (Corner House)
Corner House is a six-bed national specialist assessment and treatment unit for deaf children and adolescents aged between 8 and 18, with severe complex emotional and psychological problems.

Referrals can be made by a range of services including CAMHS, paediatricians, audiologists, social services, schools, GP's and national deaf outreach service.

We encourage telephone contact to discuss potential referrals. Following this a referral form is completed and sent via post / fax or secure e-mail to the unit.

The unit is commissioned by NHS England and referrals are accepted from within the UK. For referrals outside England funding will need to be agreed with the local team prior to admission.

National Deaf CAMHS - Community and outpatient service (London)
Children can be referred by anyone who has contact with the child, such as a teacher, social worker, GP or the parents themselves.

However, a referral can only be made if the parent or guardian is fully aware of the referral and has given their consent.

We encourage telephone contact to discuss potential referrals.

Following this a referral form is completed and sent to the address at the top of the form

National Deaf CAMHS - Community and outpatient service (Cambridge/East of England)
Children can be referred by anyone who has contact with the child, such as a teacher, social worker, GP or the parents themselves.

However, a referral can only be made if the parent or guardian is fully aware of the referral and has given their consent.

We encourage telephone contact to discuss potential referrals. Following this a referral form is completed and sent to the address at the top of the form

National Deaf CAMHS - Community and outpatient service (Kent)
Children can be referred by anyone who has contact with the child, such as a teacher, social worker or GP. However, a referral can only be made if the parent or guardian is fully aware of the referral and has given their consent. We encourage telephone contact to discuss potential referrals. Following this a referral form is completed and sent to the address at the top of the form

Referrals forms can be found at the bottom of the page

Contact our Deaf CAMHS

Corner House National Deaf CAMHS

Newton (Building 5, entrance 5)
Springfield Hospital,
61 Glenburnie Road,
London SW17 7DJ
Tel: 020 3513 6860
Fax: 020 3513 6689
Text: 020 3513 6909
SMS: 07595 414 692
Email: cornerhouse@swlstg.nhs.uk

National Deaf CAMHS - London

Springfield Hospital,
61 Glenburnie Road,
London SW17 7DJ
Tel: 0203 513 6925
Text: 020 3513 6950
Fax: 020 3513 6461
SMS: 07879 420 453
Email: ndcamhs@swlstg.nhs.uk

National Deaf CAMHS - Cambridge/East of England

National Deaf CAMHS Cambridge
Bottisham Medical Practice,
Tunbridge Lane,
Bottisham,
Cambridge,
CB25 9DU
Tel: 01223 813616
Mobile / Text: 07903 944 695
Fax: 0203 513 4458
Email: heroncourt@swlstg.nhs.uk

National Deaf CAMHS - Kent/South Coast

The Heathside Centre
Heather Road
Coxheath
Maidstone
Kent, ME17 4AH
Tel: 01622 741881
Fax: 020 3513 4459
SMS: 07912 072 078
Email: heathside@swlstg.nhs.uk

 

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