We will soon be carrying out a survey to find out what service users think about their care. This is part of a national programme to improve quality of care and service users’ experience.
After the success of last year’s digital photo competition, we would like to invite you to take part in this year competition to support World Mental Health Day on 10 October 2020.
We urgently need your support to provide the best possible care for our patients and to support our staff particularly at this time of unprecedented pressure on the NHS.
Our R&D department provides vital support and information to new and experienced researchers.
We have a great track record in delivering nationally and internationally prominent research underpinned by robust research management and governance processes, and a strong commitment to service quality.
This is strengthened by our membership of the South London and South East (SLSE) hub of the Mental Health Research Network and London (South) Comprehensive Local Research Network. Our programme of research operates jointly with St George's, University of London and Royal Holloway, University of London to form a single higher education institution.
We have started a number of measures to create investment in and development through our commitment to training.These include development and internal restructuring to form multiple cross-cutting research themes.
The Government wants better initiation and delivery of clinical research by NHS service providers. This is to increase the number of patients who have the opportunity to participate in research, and the nation's attractiveness as a host for international research. Part of this process includes the reporting of local benchmarks for the Trust.
We submit quarterly reports to the DH (Department of Health) on our performance. These can be found on our publications page
The R&D Operational Capability Statement (RDOCS) is part of an operational framework implemented by the National Institute for Health Research (NIHR), which supports R and D offices in research management and governance. It gives an overview of our organisational capabilities.
While the department is primarily responsible for maintaining the Statement, it is frequently review by the Trust Board and is available to anyone who needs it.
To find out more about our research see the RDOCS or contact us by e-mail, telephone: 020 3513 6420 or fax: 020 3513 6781.
We can advise on issues such as:
Our postal address is:
All general enquiries should be directed through our contact centre on 020 3513 5000
Please note that calls to the main contact centre may sometimes involve a wait, particularly in busy periods. Where possible, please use a telephone number which is more specific to your enquiry.
You can find a list of our locations and services here.
If you need mental health support in a crisis you can call our 24/7 Mental Health Support Line on 0800 028 8000. The Mental Health Support Line offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night. It is open to everyone: both children and adults of all ages, and to people who haven’t previously accessed mental health services.
Please only attend A&E if you have an emergency with your physical health. The Mental Health Support Line can help and direct you to the right service for your mental health.
If you are already a patient (adult or young person under the age of 18) at our Trust, between the hours of 9am-5pm Monday to Friday we encourage you to call the mental health team that looks after you. You can find their contact details here. Otherwise, please contact the 24/7 Mental Health Support Line.
If you are calling urgently from a partner agency and require support and direction, you are encouraged to also contact the 24/7 Mental Health Support Line.
If you need more general advice and support with your mental health, please see our Advice and support page.
If you are Deaf, you can call our Mental Health Support Line using Sign Live Video Relay Service (VRS): :
You will then be able to call the Trust for free.
Are you struggling with your mental health and finding it difficult to cope?
Come along to one of our Recovery Cafés for a safe and supportive space. There’s no need for an appointment, just turn up and you’ll be met by a listening ear, and benefit from companionship and from engaging in therapeutic support. The cafes also provide:
Our Recovery cafes are based in Tooting, Richmond, Kingston and Wimbledon but are there to help adults (18 years+) with mental health issues from the South London boroughs of Wandsworth, Merton, Sutton, Richmond and Kingston. You don't need to book or have a formal referral. You just need to turn up. You can also ring ahead if you need any support around travelling to the café or would like to speak with a member of staff beforehand.
Opening Hours: Monday to Friday 6pm - 11pm, Saturday Sunday and Bank holidays 12noon - 11pm
The Cafés will close at 11:00pm promptly each night and customers will be supported to plan their journey home during their visit to the Cafés.
Please note: The cafés do not provide accommodation and are not designed to support young people under 18 years old or those under the influence of alcohol or drugs.
966 Garratt Lane, London SW17 0ND. Email: email@example.com or call 07794 394 920
296a Kingston Rd, London SW20 8LX. Email: firstname.lastname@example.org or call 07908 436 617
32 Hampton Road, London TW2 5QB. Email: email@example.com or call 020 3137 9755
Alfriston Centre, 3 Berrylands Road, London KT5 8RB. Email: firstname.lastname@example.org or call 020 3137 9755
We publish a wide range of material about the services we provide and the way we operate. We are continually adding to our range so check back for updates.