Our specialist services 

We work with specialist professionals to provide you with the highest possible quality of care so that you can achieve the best outcomes from the treatments we offer. 

For further information  click on the links below:  

• Eating disorders
• Forensic services
• National Deaf Adult services
• National Deaf CAMHS service
• Neuropsychiatry  
• Obsessive Compulsive Disorder (OCD) and Body Dysmorphic Disorder (BDD)
• Perinatal outpatient services
• Traumatic stress services

Patients and carers

Anyone who has ever had a health problem, (either physical or mental) or who has been worried about the health of someone they care about, knows the value of reliable, up-to-date information.

We’ve created a hub of information for patients and carers to source everything you need to know whether you are a patient or are caring for someone on their journey to better mental health.

Explore this section of our website to find who to contact if you have a question, learn more about different medications and conditions, and read our frequently asked questions and understanding mental health jargon.

Support in a crisis

24/7 Mental health crisis line

If you need mental health support in a crisis you can call our 24/7 Mental Health Crisis Line on 0800 028 8000.  The MHCL offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night. It is open to everyone: both children and adults of all ages, and to people who haven’t previously accessed mental health services.

Please only attend A&E if you have an emergency with your physical health. The MHCL can help and direct you to the right service for your mental health.

If you are already a patient (adult or young person under the age of 18) at our Trust, between the hours of  9am-5pm Monday to Friday we encourage you to call the mental health team that looks after you.  You can find their contact details here.  Otherwise, please contact the 24/7 Mental Health Crisis Line.

If you are calling urgently from a partner agency and require support and direction, you are encouraged to also contact the 24/7 Mental Health Crisis Line.

If you need more general advice and support with your mental health, please see our Advice and support page.

If you are Deaf, you can call our Mental Health Support Line using Sign Live Video Relay Service (VRS): :

• On a computer, go to https://signlive.co.uk/login/ and register using Facebook, Google or email
• On phone, iPad or tablet download SignLive’s app for free and register

You will then be able to call the Trust for free.

Improving our services

Like all our NHS colleagues across London, our Trust must evolve in order to offer consistently high quality services and maximise the value of every pound we receive.

This includes rethinking how we deliver services so they are more tailored to the individual, looking at the way we run our business and improving how we interact with our many different stakeholders.

At the heart of our plans for the future is supporting our patients to have greater control over their mental wellbeing. They expect to receive mental healthcare closer to their homes in ways and at times that are convenient to them.

Our Integrated Programme 

To bring this vision to life, the Trust has developed a new Integrated Programme that will support our cultural, clinical and physical evolution.

This will ultimately enable us to improve our services and our culture to provide integrated care that is closer to home wherever possible, easier to access and to use, and which improves the experience for everyone who uses, visits or works in our services.

This programme is about:

• Ensuring South West London and St George's is a great place to work by continuing to develop our people so that they can be the best they can be, and provide outstanding quality of care
• Investing in up to date healthcare facilities so that our patients have the best environment in which to recover
• Making both community and inpatient services work together so that our patients get the right care and support as they need it - find out more about our Community Transformation programme here

Supporting our communities

The mental wellbeing of many people has been impacted directly by Covid-19, whether through the virus itself, the impact on jobs or the economy, self-isolation or the tragedy of losing a loved one.

As an important anchor institution within south west London this programme will further enable the Trust and our partners to support our communities and local economy by boosting local healthcare, training, employment and purchasing as we come together to recover from the impacts of Covid-19.

Investment and innovation

The Trust’s Integrated Programme represents major innovation and investment in our local communities. Most of our existing inpatient facilities were not designed with today’s needs in mind and we still care for some patients in buildings which are more than 150 years old. 

The Integrated Programme will bring forward a range of benefits to the people who use our services, their carers and the local community, including:

• New and up to date hospital buildings at Springfield University Hospital and Tolworth Hospital and refurbished mental health facilities in Richmond and Barnes – delivering the best care for our patients
• A new ‘Springfield Village’ at Springfield University Hospital providing:
  • A 32-acre public park in Tooting – providing excellent outdoor space for our community
  • Shops and a café
  • Brand new homes– providing hundreds of homes for families
  • Land for a new school – investing in our children’s future
• Investment in local transport facilities – boosting transport links for residents
• Expanded community healthcare – treating people closer to their families and their home
• Creating an agile workforce and increasing training opportunities so that our staff can grow their skillsets

Set to open during 2022, our new hospitals at Springfield will provide high quality inpatient services that are designed to deliver the most modern mental health care in the country; giving people the best chance to recover in the best environment, and supporting staff to deliver the outstanding care our service users deserve from us.