Recite Me

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    If there is a member of staff who has made a difference in your life or in the life of someone you care about, please take a moment to nominate them for this award

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    Information for visitors

    In line with NHS England guidelines, we are now transitioning back towards our pre-pandemic policy on inpatient visiting.

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    Join our Trust

    We believe that good staff and good patient experience go hand in hand and the people who work with us are at the very heart of delivering an excellent service to our patients.

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    Springfield moves

    This autumn our Trust will be opening two brand new mental health facilities at Springfield University Hospital in Wandsworth.

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How to contact us

How to contact us

Our postal address is:

South West London and St George's Mental Health NHS Trust
Springfield University Hospital
61 Glenburnie Road
London SW17 7DJ

 

All general enquiries should be directed through our contact centre on 020 3513 5000

Need an interpreter? Please tell the call handler which language you speak. We will then call you back with a telephone interpreter.

Please note that calls to the main contact centre may sometimes involve a wait, particularly in busy periods. Where possible, please use a telephone number which is more specific to your enquiry.

You can find a list of our locations and services here.

Support in a crisis

24/7 Mental health support line

If you need mental health support in a crisis you can call our 24/7 Mental Health Support Line on 0800 028 8000.  The Mental Health Support Line offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night. It is open to everyone: both children and adults of all ages, and to people who haven’t previously accessed mental health services.

Please only attend A&E if you have an emergency with your physical health. The Mental Health Support Line can help and direct you to the right service for your mental health.

If you are already a patient (adult or young person under the age of 18) at our Trust, between the hours of  9am-5pm Monday to Friday we encourage you to call the mental health team that looks after you.  You can find their contact details here.   Otherwise, please contact the 24/7 Mental Health Support Line.

If you are calling urgently from a partner agency and require support and direction, you are encouraged to also contact the 24/7 Mental Health Support Line.

If you need more general advice and support with your mental health, please see our Advice and support page.

If you are Deaf, you can call our Mental Health Support Line using Sign Live Video Relay Service (VRS): :

  • On a computer, go to https://signlive.co.uk/login/ and register using Facebook, Google or email
  • On phone, iPad or tablet download SignLive’s app for free and register

You will then be able to call the Trust for free.

Recovery Cafes

Are you struggling with your mental health and finding it difficult to cope?

Come along to one of our Recovery Cafés for a safe and supportive space. There’s no need for an appointment, just turn up and you’ll be met by a listening ear, and benefit from companionship and from engaging in therapeutic support. The cafes also provide:

  • Group activities
  • One- to-one support
  • Chill out space
  • Advice, information & signposting
  • Hot meals and drinks
  • Drop in from local mental health teams

Our Recovery cafes are based in Tooting, Richmond, Kingston and Wimbledon but are there to help adults (18 years+) with mental health issues from the South London boroughs of Wandsworth, Merton, Sutton, Richmond and Kingston. You don't need to book or have a formal referral. You just need to turn up. You can also ring ahead if you need any support around travelling to the café or would like to speak with a member of staff beforehand.

Opening Hours:  Monday to Friday 6pm - 11pm, Saturday Sunday and Bank holidays 12noon - 11pm

The Cafés will close at 11:00pm promptly each night and customers will be supported to plan their journey home during their visit to the Cafés.

Please note: The cafés do not provide accommodation and are not designed to support young people under 18 years old or those under the influence of alcohol or drugs.

Tooting Recovery Cafe

966 Garratt Lane, London SW17 0ND. Email: recovery.cafe@hestia.org or call 07794 394 920

Sunshine Recovery Café

296a Kingston Rd, London SW20 8LX. Email: info@sunshinerecoverycafe.org or call 07908 436 617

Twickenham Recovery Hub

32 Hampton Road, London TW2 5QB. Email: recoveryhub@rbmind.org or call 020 3137 9755

Kingston Recovery Hub

Alfriston Centre, 3 Berrylands Road, London KT5 8RB. Email: recoveryhub@rbmind.org or call 020 3137 9755

Other useful contact information

To give us feedback on our services

If you would like to get more involved

  

Publications

Publications

We publish a wide range of material about the services we provide and the way we operate.  We are continually adding to our range so check back for updates.

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For GPs

Our Trust works closely with local general practitioners. This page aims to keep GPs up-to-date with news and developments at our Trust, as well as provide information they may need for their patients. 

Referring to our services 

Our Trust wants to make the referral process as simple as possible. To find out more about how you can refer patients to our services please look at the individual services profiled in our services page. 

The services are arranged alphabetically and provide detailed referral information, a list of conditions treated, profiles of who the service is for and the latest contact details including location maps. 

We accept referrals from qualified professionals, including GPs, Accident and Emergency, and the Police. A number of CAMHS services (such as Merton) use a single point of referral service. 

Partnership 

Developing close relationships with our local GPs ensures patients receive the best care. Through working closely and strengthening communication we can provide the best care for our patients and ensure they receive the right treatment for them in the right place. We are committed to working with primary care providers to ensure all patients receive the care they need. 

Alongside the information found on this website, we also run regular clinical educational events, send out a regular newsletter and actively encourage all health professionals to contact us for both queries and feedback on our services. 

Please contact our primary care liaison team if you have any issues referring into our services or contacting specialists, or if you would like any other additional information.  

Sign up to our GP Newsletter

We work closely with our patients, local GPs and commissioners to ensure our services are always adapting to the needs of the community. 

To keep our primary care colleagues up-to-date with the latest developments in the Trust, we are now issuing a regular newsletter. To subscribe to it, please email us.   

We are always interested to hear what you think of the newsletter content and how we can improve it going forward. Please do send us your comments and ideas by email. 

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