Recite Me

Need a translation? Visit health information in other languages. If you need urgent help, call NHS 111 - tell them you need a translator.

Need help finding us? Click here

  • If you need help with your mental health today, we’re here for you

    If you need urgent support today out of hours, you can visit an NHS Recovery Café in Tooting or Wimbledon. If you are anxious, low or stressed, NHS Talking Therapies offers a range of free confidential support.

    Find out more

  • workforus2022

    Join our Trust

    We believe that good staff and good patient experience go hand in hand and the people who work with us are at the very heart of delivering an excellent service to our patients.

    Find out more

  • Better Care: New animation highlights transformed support and access across adult community mental health services 

    As a leading mental health Trust, we have to adapt to make sure we continue to provide high-quality care to communities across South West London. 

    Find out more

emergency help

Your safety

Do not become a victim.  Avoid:

  • Anything that limits your ability to see or hear trouble, such as wearing hoods, listening to music through earphones or talking on a mobile.
  • Walking in quiet, deserted areas such as underpasses, alleyways, parks, commons and empty wasteland.
  • Walking in a hesitant way and looking unsure of where you are going.
  • Appearing drunk or in any way out of control.
  • Having cash or valuables on show.

Personal safety tips

If you feel uncomfortable walking to your accommodation at night ask the security staff based at the Glenburnie Entrance of Springfield Hospital to escort you back to the Diamond Estate. They will be happy to undertake this unless they are dealing with an emergency or have reduced numbers during their regular nightly site inspections.
  • Carry a personal alarm.
  • Make use of 'preferred routes'- the safest path to your destination.
  • Always try to walk in well lit areas in the middle of the pavement, especially when going around corners.
  • Walk against the flow of the traffic to avoid kerb crawlers.
  • Look confident. Walk with your head up and with energy.
  • Keep your hand free.
  • Have your mobile ready for use.
  • Have your keys ready when approaching home so you don't spend time on the doorstep fumbling in your bag.
  • Make it difficult for anyone to conceal themselves near the entrance to your home by cutting hedges well back, or installing outside lighting.
  • Wear appropriate clothing.
  • If you decide to take a cab home, pre-book a car through a licensed taxi office and ensure the car you ordered is the one you get into.
  • Know the car details and check the driver knows what name it was booked under. Sit in the back and carry an alarm.
  • If someone attempts to snatch your bag or phone, let them have it. You are risking personal injury if you resist.

staff support

Student support

There is a fortnightly OT Student Support Group. 

The group, which meets for one hour and is facilitated by a Senior OT, aims to provide a supportive environment where you can share and reflect on your experiences.  You are encouraged to seek peer support and professional advice enabling you to develop action plans to implement in your clinical area.  The Support Group is a confidential environment where you can discuss concerns and difficult experiences related to your placement. It is acknowledged, however, that if something arises during the group that has safety or ethical implications it will be discussed outside the group in consultation with the student.

Following each Support Group is a one-hour, small group seminar, which is facilitated by an OT from within the Trust.  The seminars provide students with practical information on the application of the Occupational Therapy process with a range of people with different health and social care needs.  Seminar topics may include the role of OT in forensic, learning disabilities, eating disorders or community settings. 

The group will only take place if we have sufficient numbers of students on placement to make it viable. PPEs and students will be sent details for groups (if relevant) at the start of their placement.

Attendance is compulsory.

Additional Support 

If during a placement you experience personal or work related difficulties, which you feel are affecting your performance, it is important that you firstly discuss them with your practice placement educator.  If, however, the difficulties cannot be resolved, contact Jane Smith, Trust Placement Co-ordinator – 07976-218718


Computer access and RiO

Personal IT accounts including email and internet access will be set up for you before your placement starts. You must contact the IM&T help desk on extension 5454 to obtain your Trust password at the start of your placement. 

Before using the Trust's online system it is essential that you read our IM&T governance policies.  These can be found on our relevant policies page

In order to access RiO (electronic patient records system), you will need:

  1. A Smartcard

  2. To complete the RiO Overview e-learning module on COMPASS (e-learning system)


If you already have a Smartcard:

  • Email with your UUID Number (found on the smartcard) as soon as you are informed of your placement by the university.
  • Our IM&T department will apply the necessary permissions so that you can use your existing card and Smartcard password to access RiO
  • If you have forgotten your password you should contact the IM&T helpdesk (5454) when you start your placement.

If you do not have a Smartcard:

Your PPE will arrange for you to have a meeting with the Trust's Registration Authority (Email ).They are based in the HR department at Springfield Hospital. Once you receive confirmation of your UUID Number by HR you should go to the Security Department, in the Gatehouse at Springfield Hospital to collect your Smartcard.

You must take at least three pieces of personal identification and your national insurance number with you to the meeting with the Registration Authority. These must be originals, not copies.  See Acceptable forms of ID to apply for a Smartcard

RiO Overview e-learning module

Once you have your Trust password you can complete the RiO overview e-learning module on COMPASS.  Your PPE will show you how to access this.

Once you have completed and passed the module you must email and request full access. Access to RiO will only be provided and linked to your Smartcard on completion of this training


Latest News

Read more

Ways to Contact Us