You can find up to date information on Trust services as well as NHS advice and guidance and links to other national and local support resources.
We understand that there is a lot of anxiety around the safety of the vaccines. The coronavirus (COVID-19) vaccines are safe and effective. They will give you the best protection against coronavirus.
A new community survey has just been launched as part of South London Listens to help find the solutions to the impact Covid-19 has had on the mental health of our communities.
We continue to see patients at all our sites, as well as in their homes, and have a number of measures in place to ensure our sites are Covid secure, including the wearing of face masks and coverings, deep cleaning, one-way signage and cleaning stations.
Guide for occupational therapy students
"I am delighted to welcome you to our Trust and hope that your practice placement with us will be an experience that will be both enjoyable and provide development and learning opportunities.
Across the Trust, Occupational Therapy staff work in partnership with clients, carers and other professional groups to help people take back control of their lives, and to help them engage in roles, relationships and activities that are important to them.
We are committed to practice placement education and recognise its importance in developing a workforce that meets the needs of modern and developing mental health services.
This online student directory contains information that you will need whilst you are on a practice placement with us. We hope that you find it useful and that it helps you to get the most out of your placement.
Helen Miles Head of Therapies
Our Trust accepts Occupational Therapy students from the following universities
Consideration is also given to elective students from other Universities and countries, depending on placement availability.
The Patient Experience Team meet every week to discuss all open complaints and when investigations are concluded, the learning from the complaint is considered by the investigator at the time and referenced in the final complaint response.
This can mean the investigator requesting that action is taken within a certain time. The team also meet every month to discuss learning to see if there are any themes arising that the Trust needs to deal with.
The reporting mechanisms we have in place ensure that learning is disseminated widely. Summaries of responses and actions are reported to the boroughs making sure that actions are taken locally.
We also report themes of learning that have arisen on a quarterly basis to a Serious Incident and Governance Group so that we can monitor concerns. Complaints are also reported to the Board every month via the Integrated Governance Report and a Complaints Annual Report is considered annually at a Board Committee.
Patient Stories are also reported to the Board every month, complaints and compliments are often the source of these stories and help us to see, from your perspective, what has happened.
We also have a performance indicator to formally acknowledge complaints within three working days in 100% of cases.
The policy adopts the Parliamentary and Health Service Ombudsman's Principles of the Good Complaints Handling which are:
It also adopts Ombudsman's Principles of Administration and the Principles of Redress. All three Principles can be found on the Ombudsman's website.
We would like to hear about what we are doing well and what we can learn from. Please complete this survey.
Service address: Woodroffe House, Tolworth Hospital, Red Lion Road, Surrey KT6 7QU
Contact name: Pat Cann Admin Lead
Telephone numbers: To make a referral enquiry 0203 513 5183
E-mail address: Kingston.email@example.com
How to get here: View map
Area served: Kingston
Opening hours: Mon – Fri 9am-5pm
Our CAMHS team offers a range of assessments and treatments for children and young people with enduring and moderate to severe mental health disorders which strongly impact their daily lives.
Referrals are accepted for children up to their 18th birthdays who are registered with a Kingston Clinical Commissioning Group (CCG) aligned GP.
A combination of evidence based, disorder specific clinical interventions are provided according to the young person's needs and as agreed with their family through care planning. Interventions are clearly targeted and goal focussed. Progress is regularly reviewed as we work towards ensuring a smooth transition and discharge from the service.
Our services include
All CAMHS referrals now come via the Local Authority Single Point of Access, which is based within the Prevention and Early Help department of Social Care.