You can find up to date information on Trust services as well as NHS advice and guidance and links to other national and local support resources.
We understand that there is a lot of anxiety around the safety of the vaccines. The coronavirus (COVID-19) vaccines are safe and effective. They will give you the best protection against coronavirus.
A new community survey has just been launched as part of South London Listens to help find the solutions to the impact Covid-19 has had on the mental health of our communities.
We continue to see patients at all our sites, as well as in their homes, and have a number of measures in place to ensure our sites are Covid secure, including the wearing of face masks and coverings, deep cleaning, one-way signage and cleaning stations.
We want to help people experiencing a mental health problem get the treatment and support they need as quickly and as effectively as possible.
Whether you make an appointment with your primary care provider to talk about mental health concerns or you're referred to a mental health provider, such as a psychiatrist or psychologist, it makes sense to prepare for your appointment.
We are taking great precautions and changing ways of working across our services during the COVID-19 pandemic to ensure the safety of all our staff and patients.
We are offering more virtual (online or telephone) appointments, to ensure that patients are only brought on-site where necessary, helping us to adhere to social distancing. Please refer to the information in your appointment letter to confirm how your appointment will take place. If you need any support using digital methods to access a virtual appointment, please call the number on your letter and we will help you get this.
If you wish to request a face-to-face appointment, please call us and we will try to accommodate this.
Face-to-face appointments: Please do not attend your appointment if you have COVID-19 symptoms (a high temperature, a new continuous cough or a loss of sense of taste / smell) or if you or your family are self-isolating.
When you visit our sites:
Have a video appointment with the hospital? Find out how easy Attend Anywhere is to use with the step by step video.
Please note that Vodafone has joined other major mobile network providers, 02, Three and Sky, in extending the zero rating of 4G data for Attend Anywhere calls until the end of March 2021. We hope this extension will be valuable to patients who currently rely on 4G data to receive NHS care via Attend Anywhere.
Make a list of key information which you might be asked about. For example:
You may have many other questions - it helps to write them down.
Skype is available to patients as an alternative to face-to-face or telephone contact, not as a replacement.
If you are interested in Skype as an alternative for your appointments please let your care co-ordinator or support worker know and they will go through the process with you.