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Monday, 06 December 2021

Trust says ‘thank you’ at annual Staff Quality Awards

Trust says ‘thank you’ at annual Staff Quality Awards

South West London and St George’s Mental Health NHS Trust has applauded its staff and teams by announcing the winners of its 2021 Quality Awards.

Staff who have embraced new ways of working to continue supporting patients during the pandemic, a peer worker who uses their own lived experience to help others, and frontline staff who embody the Trust’s values were just some of those recognised by South West London and St George’s Mental Health NHS Trust (SWLSTG)  this month.

The organisation, a leading provider of mental health services across south west London, paid tribute to its staff and teams at its annual Quality Awards, which are held every year to recognise the hard work and dedication of Trust staff, and reward them for the exceptional care they give to their patients and communities.

There were 14 awards handed out to staff and teams on Thursday 25 November. Award winners were presented with trophies and certificates in recognition of their excellence. This year the Trust received over 300 high quality nominations for teams and individuals – a 50% increase on last year. The judging panel, which was made up of patients, staff networks and members of the Trust board, found it extremely difficult to select their winners!

Ann Beasley, Chair, said: “Our staff continually go above and beyond for our patients and the annual Quality Awards is the perfect opportunity to reward them for their dedication. A huge congratulations to all the winners and also to everyone who was nominated.”

Vanessa Ford, Chief Executive, said: “Thank you to everyone who was nominated or took the time to put their colleagues forward for an award – it’s so important that we continue to take the time to show gratitude and encouragement to each other. The event really drove home just how incredible the work our staff do is, and I am so proud to be a part of SWLSTG.” 

Who were the winners?

For the first time, members of the public, service users and carers were invited to nominate a team or staff member who they thought deserved special recognition. The People’s Choice Award was won by Owen, a Peer Involvement Worker who uses his own lived experience to support others at the Trust’s Recovery College.

Owen’s nominator said: “Owen helped me become who I am today and he deserves recognition for the work and support he gives every day."

Fauzia, an Assistant Psychologist, was named Rising Star of the Year. Fauzia was recognised for going ‘above and beyond the job role’ and taking the lead on initiatives designed to improve the experience of our trans service users as well as staff. 

The Mental Health Innovation of the Year Award was presented to Jackie, Accounts Payable Manager, for her collaboration with the financial management team. Jackie’s dedication, precision and promptness were singled out for praise by colleagues.

Susie, one of the Trust’s service user representatives, won the Involvement Award for the work she has been doing to support the complaints team. Susie was described as a ‘key driver for change’ who ‘always has something of value to say and is key to keeping the patient voice alive.’

The Partnership and Co-production Award, which recognises a community partner who has worked passionately and collaboratively to build links between the Trust and local communities, was presented to the team at Sutton Uplift, the Trust’s talking therapies service in Sutton.

The Portering Team, which plays a key role in the smooth running of the Trust’s hospitals and services, won the Corporate Team of the Year Award. They were praised for delivering an amazing service throughout the pandemic.

“This is a team I have a huge amount of respect for in not only what they do, but also the way they conduct themselves with patients and fellow colleagues,” said the team’s nominator.

The Wandsworth Older People’s Community Mental Health Team was named Clinical Community Team of the Year. They were nominated for the way they adapted to continue supporting patients throughout the pandemic.

The Clinical Inpatient Team of the Year Award was presented to Jupiter ward, an acute-psychiatric unit at Springfield Hospital. They were nominated for being a friendly, welcoming team that provides excellent care for their patients. "They are all like one family," said their nominator.

Catherine, Forensic Outreach Service Team Manager, was named Frontline Clinician of the Year. Cat was singled out for working tirelessly to develop the service she leads and being a ‘compassionate nurse, manager and colleague.’

The Unsung Hero Award was jointly awarded to Karen, Lead Medicines Management Technician, and Hossein, Medical Devices Officer. They were both nominated for always going above and beyond in their roles.

Jacqueline, Experience and Governance Lead and Deputy Chair of Evolve, the Trust’s BAME staff network, won the Equality and Diversity Award. Jacqueline was nominated for all the hard work she puts into ensuring the success of Evolve.

The Equality and Diversity Team Award was awarded to everyone working in Deaf Child and Adolescent Mental Health Services for the initiatives they introduced to support service users and their families during the pandemic.

Bruce, Associate Director for Capital and Estates Management won the Chief Executive's Corporate Leadership Award. Bruce, who is one of the people leading on the redevelopment of the Trust’s hospital sites, was nominated for being a supportive and committed leader.

The Chief Executive’s Clinical Leadership Award was awarded to Dr Peju, Consultant Psychiatrist. Peju’s nomination read: “The most unique quality I have seen in her is the self-reflection that keeps her humble, grounded and compassionate…she is a great role model for her trainees and make sure she is there for them when needed.”


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