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Tuesday, 18 May 2021

Coral Mental Health Crisis Hub to launch on 1 June

From June 1 2021, the Trust’s ‘Coral Mental Health Crisis Hub’ will be operational, providing mobile mental health crisis support to people across South West London.  

Following news shared earlier this year on the development of the Trust’s crisis pathway, it will shortly complete its transition into Coral, a mobile crisis response service supporting those in crisis to be cared for away from A&E or an acute mental health facility.

Support Doc The Coral Mental Health Crisis Hub builds on the Orchid Emergency Service, our expanded Mental Health Support Line and other crisis support across the Trust by integrating these together to deliver an even better service for our patients.

Coral will continue to be accessed through the Trust’s 24/7 Mental Health Support Line, which will be linked with the NHS 111 service.

Through Coral, a newly formed Crisis Assessment Team will be going directly to patients in their homes and in community settings. This will provide an enhanced crisis pathway that strengthens support available and helps reduce pressures on A&E, whilst improving patient experience and outcomes.

Over the past six months, we have worked closely with a wide range of stakeholders including patients and service users, staff, Local Authorities, A&E Delivery Boards, Commissioners and the South London Partnership to develop this pathway.  

We are encouraging all our partners to update any signposting information per guidance which can be downloaded here.

Download an infographic on the Coral Mental Health Crisis Hub here

For any questions regarding this development please email 


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