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Wednesday, 10 July 2019

Innovative Lotus Assessment Regional Winner for Excellence in Healthcare Award

Innovative Lotus Assessment Regional Winner for Excellence in Healthcare Award

The Trust is proud to announce that our innovative Lotus Assessment Suite, led by Ward Manager Stefanie Looker, has been named Regional Champion for the ‘Excellence in Healthcare’ Award in the NHS Parliamentary Awards 2019.

The NHS Parliamentary Awards are an annual celebration of talent and innovation within the NHS and Members of Parliament are asked to nominate individuals or teams within their area. Stephen Hammond, Member of Parliament for Wimbledon, nominated Stefanie and Lotus for its innovation toward patient care. Lotus has had profound impact on care in South West London; reducing the number of total informal admissions by approximately 48% between June and August 2018 and, most perhaps most importantly, receiving positive users feedback with many patients who benefit from the delivery of care within the community.

Stefanie Looker, Ward Manger of Lotus Assessment Suite, said “We’re a team of dedicated nurses and other professionals who care for people in some of the most distressing personal mental health crises imaginable. We offer people immediate treatment and practical assistance to return home within a day or two, without needing a prolonged spell in a psychiatric hospital.

“We’ve built strong relationships with partners including housing teams, local charities, community mental health and drug & alcohol teams, counselling services, financial advice services, as it’s often the practical issues like homelessness, debt, or unemployment that trigger the crisis. We’re a new and almost unique service – but we help over 80% of people we treat return home, and we receive amazing feedback from the people whose lives we help change. I’ve never been more proud of the work that I and my colleagues do.”

Stephen Hammond MP, said “I am delighted that the Lotus Assessment Suite team, led by Stefanie Looker, has made the shortlist for the NHS Parliamentary Awards. The team provide a fantastic service to my constituents in Wimbledon, and across South West London, by being able to assess patients in a calm environment and provide the best possible care for those suffering a mental health crisis. The team has previously won the 2017 Nursing Times Awards in recognition of its innovative approach to the urgent care pathway and outstanding service user feedback and I know they will continue to build on their success, to the benefit of all who use their services.”

Stefanie was joined by Stephen Hammond MP and Sean Whyte, Clinical Director for Acute and Urgent Care at SWLSTG, to collect their award in the Houses of Parliament on 10 July.

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