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Tuesday, 19 October 2021

South London Listens shortlisted for CorpComms Award 2021

South London Listens has been shortlisted in the Best Community Initiative category at the CorpComms Awards 2021.

In response to Covid-19, the three mental health Trusts in south London (Oxleas NHS Foundation Trust, South London and Maudsley NHS Foundation Trust (SLAM) and South West London and St George’s Mental Health NHS Trust (SWLSTG)) mobilised quickly, with our CCGs and local authority partners, to determine how we could protect our communities’ mental health. We have made incredible progress to form a two-year programme of prevention and recovery which will be published this autumn.

Having created a Taskforce to drive this work, we launched South London Listens with our partners Citizens UK and trained nearly 300 people in community listening. We managed to hear from nearly 6,000 south Londoners between November 2020 – March 2021. These were small group sessions or individual conversations. A further 600 people completed a survey.

From there, we refined our plan into four areas ‘parents, young people and children’, ‘access to services’, ‘work and wages’ and ‘social isolation and loneliness’.  All this refinement took place during ‘issues to solutions’ co-design workshops.

Our ambition was simple: could we bring together our Local Authorities, the three mental Health Trust’s and the CCGs to stand before their communities at a live Zoom event – streamed on Facebook - and pledge their commitment to putting the community ‘asks’ into action? We did it! At our final Summit in June 2021, Trusts, CCGs and local authority leaders pledged to implement actions. This kind of engagement, at such a challenging time, is something we are incredibly proud to have facilitated as communications professionals and would like to showcase our peers as an innovative way of working.

Amy Scammell, Director of Strategy, Transformation and Commercial Development and Taskforce representative said: South London Listens has been a programme of genuine coproduction – identifying the needs of our communities in partnership with residents and service users.

Jenna Khalfan, Director of Communications and Stakeholder Engagement said: ‘We are thrilled to be shortlisted for this award. Despite the obvious barriers to engagement posed by Covid-19, we managed to engage with so many south Londoners and have codesigned a two-year programme of prevention as a result.


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