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Wednesday, 15 June 2022

Trust Specialist Eating Disorder service now rated ‘Good’ by the Care Quality Commission

Trust Specialist Eating Disorder service now rated ‘Good’ by the Care Quality Commission

The Trust is proud to announce that its Specialist Eating Disorder service’s rating has been raised to a ‘Good’ by the Care Quality Commission (CQC).

Following their inspection in March 2022, the Specialist Eating Disorder wards, Wisteria Ward, which cares for young people, and Avalon ward which cares for adults of all ages, are now “Good’ in all domains - Safe, Caring, Responsive, Effective and Well-led. Previously the wards, both at Springfield University Hospital, had been rated overall as ‘Requires Improvement.’

Director of Nursing and Quality Sharon Spain said: “The CQC inspectors said they are really impressed by the improvements the teams have made and the quality of care they provide our patients, which makes me extremely proud of what our teams have achieved, and that their commitment and dedication to improving our services has been recognised.  

“Thank you so much to our teams for working so hard, and for showing such consistency and compassion in the care of our patients.”

And Matron for All Age Eating Disorder Services Stef Looker said: “I'm incredibly proud of our eating disorder services for achieving a good rating in all five domains. They have worked extremely hard over the last few years and it's great to see their hard work acknowledged and recognised by the CQC.

“I feel privileged to work alongside some fantastic staff, service users and lived experience experts. I'm looking forward to seeing what else we can achieve collaboratively in the future.”

In its report, published today, the CQC said: “Staff worked well together for the benefit of patients, supported them to make decisions about their care and provided information to enable them to live healthier lives. They were focused on the needs of patients receiving care.

“Leaders ran both wards well using reliable information systems. Staff felt respected, supported and valued. The staff had improved their engagement with patients, families and carers. All staff were committed to continually improving the service provided.”

The new rating comes at an exciting time for the Trust, as both Avalon and Wisteria wards will be moving into brand new facilities this year as part of the Trust’s Integrated Programme which works to improve the Trust’s environment, its culture and its clinical services.

Wisteria ward, for young people, will move into a fully refurbished ward in Newton Building, Springfield, this Summer.

And in the autumn, Avalon ward will move into the second floor of one of the two new cutting edge mental healthcare facilities at Springfield. These buildings house eight state-of-the-art wards which have been designed to provide the optimal environment for patients to recover and receive the best quality care.

  • You can read more about the Trust Integrated Programme here
  • Read the full CQC report here

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