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Facilities:

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National Deaf CAMHS, Outpatient, South East Coastal Outreach Team

Who we are

This service provides highly specialised mental health care to deaf children and young people (aged up to 18 years) and their families and hearing children of deaf adults in the community.

Who is the service for

Deaf children and young people (aged up to 18 years) and their families, and hearing children of deaf adults in the Community who are experiencing emotional, behavioural and mental health difficulties.

Conditions we treat

We cover the following conditions:

Anxiety disorders in children

Where to find us

The Heathside Centre
Heath Road
Coxheath
Maidstone
Kent
ME17 4AH

Telephone: 020 3513 5000
Email: heathside@swlstg.nhs.uk

Our opening hours

Monday - Friday: 9:00am - 5:00pm

Who you might see / our staff

The service has a multidisciplinary team including; Consultant Psychologists, Clinical Psychologists, Specialist Mental Health Practitioner, Occupational Therapist, Deaf Family Support Worker, and a Team administrator.

  • Team Manager: Alex Corbett
  • Consultant: Victoria Fernandez

What you can expect

Everyone who uses our service first receives an initial assessment of their mental health needs, a communication profile and a plan of the care and support they will receive. This may include direct work with our service or signposting to other agencies for support. Young people and families receiving care from our service will have one named person who will coordinate their care and support. This person will be their main point of contact and can say how their treatment is progressing. Treatment may take place in the clinic, at home, in schools or in another community location.

The service will work closely with families and all other professional involved in the young persons’ life as appropriate. The service has both deaf and hearing staff. All staff have deaf awareness and study BSL. BSL interpreters are always available where required.

Referrals

Referrals are accepted from external professionals including schools, GP’s, social services and audiliogosts.

Self-referrals are also accepted from families but families are encouraged to discuss with with local professionals (teachers, GP, social worker) prior to completing the form where possible. 

Referral form

Other useful information

Useful links

Communication Access to services

BSL Health Access: deaf people can use BSL Health Access (provided by Sign Health and InterpreterNow) to contact any NHS service. https://www.bslhealthaccess.co.uk/

Interpreter Now: deaf people can use InterpreterNow to ring NHS 111 https://interpreternow.co.uk/nhs111

Video Relay Directory: This is a list of Companies/Organisations providing Video Relay Services for deaf people. https://www.deafcouncil.org.uk/deaf-access-to-communications/video-relay-directory/

Deaf Awareness

The Buzz (NDCS) : a website for deaf young people https://www.buzz.org.uk/

Information and Support on Language and communication by NDCS. https://www.ndcs.org.uk/information-and-support/language-and-communication/sign-language/

Mindfulness for deaf and hearing families - 3 Minute Breathing Space by Red Earth Theatre. https://www.youtube.com/watch?v=OlnRKo96VEw&feature=youtu.be

https://www.rcpsych.ac.uk/mental-health/problems-disorders

https://www.rcpsych.ac.uk/mental-health/parents-and-young-people


Conditions we treat