National Deaf CAMHS, Outpatient, London
Who we are
This service provides highly specialised mental health care to deaf children and young people (aged up to 18 years) and their families and additionally to hearing children of deaf adults in the community. We also provide advice and consultation to local services that work with deaf children. We cover the Greater London region within the M25 and some parts of Surrey.
Who is the service for
Deaf children and young people (aged up to 18 years) and their families, and hearing children of deaf adults in the Community who are experiencing emotional, behavioural and mental health difficulties.
Conditions we treat
Where to find us
Entrance 1, Building 1 (Harewood House)
Springfield University Hospital
61 Glenburnie Road
Telephone: 020 3513 5000
Our opening hours
This service is available Monday - Friday 09.00 - 17.00
Please note that due to the large area we cover we are unable to respond to emergencies. If your child needs urgent or emergency mental health care, please either contact your GP or go to<
Who you might see / our staff
- Team Manager / Specialist Mental Health Practitioner: Dipti Patel
- Lead Administrator: Claire Reid
- Administrative Assistant: Marcela Ciccone-Dauar
- Consultant Child & Adolescent Psychiatrist: Dr Andy Holwell
- Clinical Nurse Specialist: Anita Winfield
- Clinical Psychologist: Dr Constanza Moreno
- Deaf Family Support Worker: Olivia Tumim
- Family Therapist: Cathy Taylor
- Occupational Therapist: Mandy Billingham
- Assistant Psychologist: Claira Moro
What you can expect
Everyone who uses our service first receives an initial assessment of their mental health needs, a communication profile and a plan of the care and support they will receive. This may include direct work with our service or signposting to other agencies for support. Young people and families receiving care from our service will have one named person who will coordinate their care and support. This person will be their main point of contact and can say how their treatment is progressing. Treatment may take place in the clinic, at home, in schools or in another community location.
The service will work closely with families and all other professional involved in the young persons’ life as appropriate. The service has both deaf and hearing staff. All staff have deaf awareness and study BSL. BSL interpreters are always available where required.
Referrals are accepted from professionals including schools, GPs, social services and audiologists.
Self-referrals are also accepted from families but families are encouraged to discuss this with local professionals (teachers, GP, social worker) prior to completing the form where possible.
Other useful information
Communication Access to services
BSL Health Access: deaf people can use BSL Health Access (provided by Sign Health and InterpreterNow) to contact any NHS service. https://www.bslhealthaccess.co.uk/
Interpreter Now: deaf people can use InterpreterNow to ring NHS 111 https://interpreternow.co.uk/nhs111
Video Relay Directory: This is a list of Companies/Organisations providing Video Relay Services for deaf people. https://www.deafcouncil.org.uk/deaf-access-to-communications/video-relay-directory/
The Buzz (NDCS) : a website for deaf young people https://www.buzz.org.uk/
Information and Support on Language and communication by NDCS. https://www.ndcs.org.uk/information-and-support/language-and-communication/sign-language/
Mindfulness for deaf and hearing families - 3 Minute Breathing Space by Red Earth Theatre. https://www.youtube.com/watch?v=OlnRKo96VEw&feature=youtu.be