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Lavender ward

Who we are

This is an acute adult admissions inpatient service which treats people with psychosis, schizophrenia, depression, anxiety, bi-polar disorder, substance abuse, psychosis, personality disorder, self-harm and organic disorders.

Who is the service for

This service is for adults of both sexes 18-65 years of age who live within the London borough of Richmond.

Conditions we treat

Where to find us

Queen Mary's Hospital
First Floor
Roehampton Lane

Telephone: 0203 513 5000

Our opening hours

The Inpatient Teams operate 24 hours a day, 365 days a year. Inpatient staff operate a shift system.

Who you might see / our staff

Dr Khaldoon Ahmed: Consultant

Mr Collen Baffana: Ward Manager

Sharon Putt: Nurse Clinical Manager

What you can expect

Anyone who uses our services first gets an assessment of their mental health needs and a plan of the care and support they will receive. They will also will also have one named person who co-ordinates their care and support. This person will be called either a named professional  or, if your needs are more complex,  a care co-ordinator. This person should be your main point of contact.  You can speak to them about how your treatment and support are going. When you come to hospital we will make sure you are given information about your rights and that you are only in hospital for as long as you need.  When you arrive you will be given a welcome pack which will give you and your family all the information you need to know  - like the visiting times and phone numbers.


Admissions require assessment by a care coordinator, Richmond Home Treatment Team - 0208 487 6693, or after presentation and assessment in A and E.