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Index of services


  • The ward has separate sleeping areas for both male and female service users with their own facilities, including separate shower and toilet facilities. There is a separate female lounge and a mixed day room which has a television and computers for service users. There is a dining room where the meals are served and service users can sit down to eat. Also, there is an activity area where activities for service users are carried out. The ward has a utility room, so that service users can wash and dry their own clothes. There is an outside courtyard with seating and a table tennis table. The Tolworth Hospital site has car parking available for visitors and a canteen with food and drinks open between 08:30am and 2:30pm.

Lilacs ward

Who we are

Lilacs Ward is an 18 bed mixed gender, adult inpatient mental health ward. We provide an inpatient service for people who are in the acute phase of their mental health problems.

Who is the service for

The ward provides mental health care to service users from a diverse ethnic and cultural background between the ages of 18 and 65 years.

Where to find us

Lilacs Ward
Acacia Unit
Tolworth Hospital
Red Lion Road

Telephone: 020 3513 5000

Our opening hours

24 hours

Visiting times for friends and relatives:

Monday to Friday (including weekends & bank holidays): 14:00 to 17:00 and 18:00 to 20:00

Who you might see / our staff

  • Consultant Psychiatrist: Dr Anthony Brown
  • Ward Manager (Acting): Natalie Pegg
  • Deputy Ward Managers: Godfrey and Enrico 
  • Ward Clerk: Colesta Sowah

What you can expect

Lilacs Ward is an acute psychiatric admissions ward which in addition to the high level of nursing care takes a holistic view of each client’s problems. In addition to medical treatment, service users are offered a wide range of other psycho-social interventions. We provide a weekly evaluation of treatment and assessment by the multi-disciplinary team where service users will have the opportunity to discuss their treatment, progress and future plans.

The ward is staffed 24 hours a day mainly by nurses and health care support workers. The nursing team works in three shifts over a 24-hour period, ensuring the care & safety of all service users and staff on the ward. Also, the ward has a full-time Occupational Therapist, an activity coordinator and a part-time clinical psychologist.

How to contact us

Reception – 0203 513 5128/5328


The ward only accepts referrals via the Trust bed management team. Please email if you have any questions.