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Wandsworth Primary Care Plus Service

Who we are

The Primary Care Plus service provides an enhanced level of primary care support to patients with serious mental illness operating flexibly as both a step up and step down model.  Service users include those stepped down from South West London & St George’s Mental Health NHS Trust (SWL) to primary care and those who are appropriate to step up from a GP practice SMI Register.  

People aged 18 years onwards would access the service and would serve those with a diagnosis of stable schizophrenia and psychosis, bipolar disorder, personality disorder and complex anxiety and depression (typically mental health clusters 11, 8, 5 and 7). The service is not aimed at people with mild to moderate anxiety and depression (clusters 1-4) as these are usually served by IAPT services.

Who is the service for

This service is for people between the ages of 18 – 75 with severe and enduring mental health problems (SMI-Serious Mental Illness), who live in and are registered with GP’s Practices in Wandsworth and currently not under any Secondary Mental Health Services.

Conditions we treat

Where to find us

Springfield University Hospital
Trinity Building, Springfield University Hospital
15 Springfield Drive
SW17 0YF

Telephone: 020 3513 5000

Our opening hours

Our team is made up of a Clinical Team Manager, Three Mental Health Practitioners and Six Recovery Support Workers.

What you can expect

The focus of the Primary Care Plus Team is to forge strong relationships with GPs to ensure that all CMHT discharges within 2 weeks of discharge are seen, and that an appropriate Wellness Plan (care plan) is agreed. As part of this, patient-led discussion on their areas of interest will have an emphasis on recovery via an increase in their daily activities/employment and will also provide training advice through the setting of personal goals which are reviewed every six months. Central to a recovery approach is that people should be able to build a meaningful life for themselves, and that they should be supported to take control of and manage their own condition, so engagement with carers, family and friends, particularly at the initial phase of discharge from the CMHT is essential. Furthermore, co-ordination and assisted navigation with an emphasis on healthy living and accessing mainstream community services such as Active Wellbeing, Recovery College, Hestia Recovery cafes ,  Carers Centre , EMHIP -NTA Hub, Family Action, Choice Support (Employment related )etc is key to establishing this as well as aiming to work closely the new established Primary Care Networks(PCN’s). 

How to contact us

Building 14 , Entrance 3

Springfield University Hospital

61 Glenburnie Road


SW17 7DJ

 Telephone: 020 3513 5000

Email –



Your GP should always be your first point of contact for any mental health related issues. 

Your GP can refer you to our service for ongoing mental health support and to ensure you stay well and safe in the community. 

Secondary Mental Health Services such as the CMHT’S , Home Treatment Teams, Early Intervention Service , Wandsworth Single Point of Access and the Psychiatric Liaison Teams etc can refer you to our service in primary care.

We also contact service -user who have already been discharged and in the community for as while to introduce them to the service and invite them for informal chat about their mental/physical wellbeing. 

Email for all referral related queries.


Other useful information

Useful links

You can view our leaflet here.