Wandsworth SPA (Single Point of Access for Adult Mental health Services)
Who we are
We offer triage and initial assessment of mental health needs to all service users who live in Wandsworth borough and have been referred to community mental health services.
Who is the service for
This service is for adults aged 18-74 who live in the borough of Wandsworth.
Where to find us
Harewood House (Building 1)
61 Glenburnie Road
Telephone: 020 3513 5000
Our opening hours
Monday - Friday: 9:00am - 5:00pm
Out of Hours Support:
Support outside of these hours is accessed via the Mental Health Support Line 0800 028 8000 and Wandsworth Home Treatment Team
Who you might see / our staff
We have a multi-disciplinary team made up of:
Team Managers, Consultant Psychiatrist, Trainee Doctor, Referral Triage Assessors (RTAs), Occupational Therapist and Social Workers.
How to contact us
The preferred referral method is email and NHS e-Referral Service.
-NHS e-Referral Service.
It would be best if urgent/emergency referrals are first discussed on the telephone with the duty worker.
Telephone: 020 3513 5000.
We will offer triage/initial mental health assessment and develop a care plan with the service user and then signpost to the appropriate care pathway as required.
- Emergency referrals will be assessed within 24 hours.
- Urgent referrals will be assessed within 7 working days.
- Routine referrals will be assessed within 28 days.
“Your GP would be able to advise you on whether a referral would be appropriate and make the referral if needed, but we will also accept referrals where there is a clear description of a serious mental health need from service users, carers, local housing services, social services, police, and others.”
When a referral is received it will be reviewed in the daily multidisciplinary referral meeting and allocated to a Lead Health Care Professional (HCP) from the team. They will navigate the service user through the services and ensure the care plan is clear before they are discharged from Wandsworth SPA Team. The service user might be contacted for a telephone triage or more full telephone assessment or may be asked to come to see the Referral Triage Assessor (RTA). Lead HCP might also book the patient for an assessment with one of the team doctors.
Following initial mental health assessment, if the service user needs care from voluntary/primary/secondary mental health services the Lead HCP will ensure the smooth transition to the appropriate team. This can include signposting/referring to the CMHTs/Recovery and Support Teams, Home Treatment Team, Complex Needs Team, Mental Health and Learning Disability Team, Neuropsychiatry, Eating Disorder Team, Perinatal Team, Talk Wandsworth (IAPT), The Listening Place and other services within Wandsworth borough.