Patients and carers
Anyone who has ever had a health problem, (either physical or mental) or who has been worried about the health of someone they care about, knows the value of reliable, up-to-date information.
We’ve created a hub of information for patients and carers to source everything you need to know whether you are a patient or are caring for someone on their journey to better mental health.
Explore this section of our website to find who to contact if you have a question, learn more about different medications and conditions, and read our frequently asked questions and understanding mental health jargon.
Support in a crisis
Our Trust and the NHS have robust plans in place to respond to Covid-19 to ensure the safety of all our patients and staff. Due to measures being taken as a result of Covid-19, our advice is wherever possible people who need urgent mental health support should not go to A&E – instead, there are other places which can provide specialist mental healthcare. It is important that A&Es focus on people with urgent physical healthcare problems at this time.
How do I get help?
Between 9am-5pm Monday to Friday:
- Call the mental health team that looks after you. You can find their contact numbers our website at https://www.swlstg.nhs.uk/our-services/find-a-service
- Ring our contact centre on 020 3513 5000
At all other times:
- Please go to your local Recovery Café where you can see trained staff – details are on our website at https://www.swlstg.nhs.uk/patients-carers/crisis-support
- Ring our Mental Health Support Line on 0800 028 8000