Feedback Live!

Patients, staff and carers worked with us to develop our survey system to help us capture your valuable feedback, though our new Feedback Live! system* 

These surveys let people who use our services tell us about their experiences.

The surveys are anonymous, so service users can have confidence their feedback will be confidential.

This feedback is used by our services to see what is working well and what improvements could be made

These new surveys are available on touch screen monitors, tablets and via the internet that is accessible in our wards and departments, but also from our service users home using the below web address.

https://feedback.swlstg.nhs.uk/  

*Previously referred to as Real Time Feedback (RTF)