How to contact us

Our postal address is:

All general public enquiries should be directed through our contact centre on 020 3513 5000

Please note that calls to the main contact centre may sometimes involve a wait, particularly in busy periods. Where possible, please use a telephone number which is more specific to your enquiry. You can find a list of our locations and services in our service directory.

In an emergency

If you are an existing patient of the Trust's services and your condition deteriorates, contact:

• During office hours - your care co-ordinator
• Evenings, weekends/bank holidays - Our Mental Health Support line 0800 028 8000 (5 pm - 9 am Monday to Friday, 24 hours Saturday and Sunday).
• More emergency contact information and advice

Other useful contact information

• If you have a question or concern please contact our Patient Advice and Liaison Service (PALS) on 020 3513 6150.
• For queries about appointments or admissions, visiting hours or any other queries related to your treatment contact the relevant service.
• For media enquires contact the Communications Team.
• For freedom of infomation enquires (FOI), pleae contact the Information Governance Team.

To give us feedback on our services

• Contact our Patient Advice and Liaison Service (PALS)
• Comment on our services on Patient opinion
• Go online and give us Real time feedback, either using a kiosk on a ward or via an online link.
• While we hope that you do not need to make a complaint about our services, if you do you can contact our Complaint Manager.

If you would like to get more involved

• For more information on getting involved
• For more information on volunteering 
• For more information on becoming a member